FAQs

If your question is not answered below in a FAQ below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

Access Instructions for Live Sessions Scheduled for June 7, 2021

Access instructions will be provided in the registration confirmation email.

The live webinars will be recorded and will be provided to all paid registrants.

View the agenda.


Access to Pre-Recorded Sessions and CE

Paid Registrants:

On June 3, 2021, all paid registrants will receive an email with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the pre-recorded sessions, virtual exhibit hall, virtual networking, evaluation and CE.

You will have 60 days to access the virtual meeting once access has been granted.  Click here to learn more.

Unpaid Registrants:

If your registration fee is currently unpaid, then you will receive the access instructions within 2 business days from receipt of payment.

How do I participate in the session discussions?

Click here to learn more.

How can I maximize my screen?

Click here to learn more.

How do I change my password?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I access the CE certificate?

Click here to learn more.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

45 minutes – 1 hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not KHIMA.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

What is the cancellation policy?

Please reference the terms and conditions.

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